Privacy Policy

This Privacy Policy describes how SuperDukan ("SuperDukan", "we", "us") collects, uses, and protects information when you use our website and platform. This is a template policy and should be reviewed by qualified legal counsel before public launch to ensure it reflects your actual data practices and complies with applicable law, including India's Digital Personal Data Protection Act.

Information we collect

When you register for SuperDukan, we collect your name, email address, phone number, business name, and business category. When you use the platform, we collect information about your products, orders, and customers that you enter or that your customers submit through your storefront.

How we use your information

We use this information to create and operate your account, provide your online store and dashboard, determine early access launch offer eligibility, process orders and payments, communicate with you about your account, and improve SuperDukan.

Data isolation

Every business's data — products, orders, and customers — is isolated from other businesses on the platform. We enforce this at the database and application level, not only in the user interface.

Payments

Payment processing is handled by our third-party payment provider. SuperDukan does not store raw card details on its own servers.

Data retention

We retain your data for as long as your account is active, or as needed to comply with legal obligations, resolve disputes, and enforce our agreements.

Your rights

You may request access to, correction of, or deletion of your personal data by contacting us at privacy@superdukan.com.

Contact

Questions about this policy can be sent to privacy@superdukan.com.